Privacy Policy

Effective Date: 1 May 2025

Last Updated: 1 May 2025

Timange.com (“we,” “our,” “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Constitution of Zambia, the Cyber Security and Cyber Crimes Acts of 2025, and relevant international standards such as the GDPR.

1. Your Rights and Our Commitment

In line with Article 32 of the Bill of Rights, you have the right to privacy. We honour that right by ensuring your data is collected and processed fairly, lawfully, and transparently.

You have the right to:

  • Know what personal data we collect and why.

  • Request access to or correction of your data.

  • Withdraw consent or request deletion.

  • Object to misuse or unauthorised disclosure of your data.

2. What Data We Collect

We collect the following data only when voluntarily submitted via forms or newsletter subscriptions:

  • Full Name

  • Email Address

  • User Role (e.g., buyer, seller, service seeker, service provider)

  • Communication preferences (e.g., newsletters)

We may also collect limited technical data (IP address, browser type) for security and analytics.

3. How We Use Your Information

Your information is used for:

  • Sending newsletters or platform updates based on your selected role.

  • Connecting you with relevant services or content on Timange.com.

  • Improving our services and user experience.

  • Internal analytics and compliance with Zambian law.

We do not sell or rent your data.

4. Legal Basis for Processing

All data is processed under the following lawful bases:

  • Consent: You give clear permission for us to process your data.

  • Legitimate Interest: To improve services and send relevant updates, with opt-out always available.

  • Legal Obligation: To comply with Zambia’s Cybersecurity and Cybercrime regulations.

5. Cookies and Tracking

We use cookies to enhance your experience. You can accept or refuse non-essential cookies. Essential cookies are used for security and platform function.

By using the site, you consent to our use of cookies as described unless you opt-out via browser settings.

6. Email Communications and Newsletters

By submitting your email, you agree to receive content from Timange.com. You may unsubscribe at any time via the link in our emails or by contacting us.

Under the Cyber Security Act (Section 50), we safeguard your email and do not share it without explicit consent.

7. Data Security and Storage

Your data is stored securely, with appropriate technical safeguards, including:

  • Encrypted storage

  • Secure servers hosted in compliance with Zambian and international standards

We retain data only for as long as necessary for the intended purpose or as legally required.

8. Children’s Privacy

We do not knowingly collect personal data from children under 16. If discovered, such data will be deleted immediately.

9. Sharing and Disclosure

Your data may be shared:

  • With our technical partners (e.g., database and email platforms) strictly for service delivery.

  • If required by law, court order, or under the Cyber Crimes Act for investigation of illegal activities.

We will never share your data for advertising purposes without consent.

10. International Transfers

If your data is stored or processed outside Zambia, we ensure the receiving country or vendor offers data protection equivalent to Zambia’s constitutional and statutory protections.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.

12. Contact Us

For questions or requests related to this Privacy Policy or your data, contact:

Caroline Shamilimo

Editor-In-Chief, Timange.com

Email: privacy@timange.com